In
Whose Best Interest? Wearing Two Hats
By Mark
S. Putnam |

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How many hats do you wear?
By day you work hard serving your customers, solving problems, and being
a part of your companys team. By night you may change
character into an entrepreneur or part-time worker somewhere else. Maybe you
sell vitamins, kitchen utensils, wire homes on the weekends, or pull an extra
night shift. Whether out of necessity or a hobby, you shuffle from job to job
keeping the two worlds apart trading one hat for another. When they collide,
you have a conflict of interest.
A conflict of interest occurs when your personal interests influence your
ability to act in the best interest of the company. In this case, your
personal interest
creates a conflict as you use your employment skills in some other capacity
to increase your income (i.e. a second job). It comes when resources mingle.
It
comes when your time, energy, or influence while wearing one hat conflicts
with another.
Most companies dont mind employees working outside jobs. For most of us,
its a matter of survival to have more than one income. A conflict of
interest dilemma occurs when we cross the ethical line that our company establishes
to
keep the two apart.
Before you sail off into
the moonlight, consider
the following areas of conflict:
Conflict of Competition: Over the years you may have acquired certain skills
on the job that can be utilized elsewhere to provide a little extra income
on the side. Youve learned how to fix something or understand a topic in a
way others dont. You must be very careful that your side job does not
compete with your employer or aid a competitor.
For example, if you work for a phone company then you shouldnt install
phone systems on the weekends. If you sell securities by day for one company,
you should not sell them for another company at night. Ask yourself, If
I did not provide the service on the side, would they go to my employer? If
the answer is yes in any stretch of the imagination, then you have
a conflict of interest. The consequences can be harsh, including termination,
costly lawsuits and repayment of lost income by your employer.
Conflict of Time: Remember the deal you made with your employer? They pay
you a certain amount of money in exchange for your valuable time. Now,
many people
invent a loophole that says any extra or down time
during the day is theirs to keep. The key is to remember who owns that free
time (not
you but the employer).
The fact is, you would get in as much trouble for running your side-job in
the slow times as in the busy times. If your second job is so successful
that you
must devote more time than your breaks, lunches, and off-work time allows,
then you should consider taking the plunge and heading out on your own
full-time.
Conflict of Resources: Whether or not you have a competition or time conflict,
theres always the temptation for using company resources for personal gain.
Often, its not the big stuff that gets you into trouble, but the many
little things that add up to a conflict of interest. Your busy side-business
may require
you to use the company computer, small office supplies, telephone, copier or
postage meter. However tempting and minute the cost, you should have a strict
personal policy to never use company property for your business no matter what
the size.
Company resources might include use of tools, equipment, or facilities. It
might be convenient to have a van full of tools at your service to fix
your clogged
bathroom drain, but plumbing your neighbors house would be stepping over
the line. You need to use common sense and do your homework about what is appropriate
or not.
Conflict of Intelligence: Every employee has access to some kind of proprietary
information. Unlike physical property, the information you carry inside your
head follows you everywhere. In some cases this information can be profitable
in your side-business. Remember that you should not use or disclose company
information while working on your second-job. This means that customer
lists, databases,
sales data, procedures, formulas, or any other proprietary information must
stay with the company. Again, the consequences can be quite costly.
Theres nothing wrong with diversifying your life by pursuing outside interests.
Not only does it provide extra income but it allows you independence, an outlet
for creativity, and room for personal growth. You need to stay informed and be
aware of where the ethical boundaries lie. When you change hats at the end of
the day, remember that you shouldnt have to worry about a conflict of interest
as long as that hat youre wearing is your own.
©2002 CTI/GEU All Rights Reserved
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