Promoting
Self-Discipline in the Workforce
By Mark
S. Putnam |

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The old saying goes, "You can lead a horse to water but you can't make him
drink." People have used this adage throughout the ages to say, "I've
done everything I can do, so now it's up to you!" As far as ethics at
work goes, this means that employers do their part to make ethical expectations
clear
and trust the employee to deliver. Sometimes it works and sometimes it doesn't.
This shouldn't be a guessing game if the employer has truly done all he or
she can do to set employees up for ethical success.
Rather than stepping back from the water and letting the horse drink or die,
employers must do something more to support and encourage self-discipline in
employees.
In the context of ethics, employers lead the horse to water by requiring employees
to read the ethics manual, attend a training session, and sign a document swearing
to uphold the rules. With that done, employers sit back and rely on the integrity,
understanding, and self-discipline of each employee. This is where many ethics
programs fall short. They demand the highest standards of self-discipline possible
yet do little to promote them in the long run.
The following four questions can be asked by both employees and employers
who want to seriously assess how well their company promotes self-discipline.1.
Are
the ethical expectations in my organization clearly communicated?
People need to know what is expected of them. It's human nature. Some employers
cloud expectations in vague concepts to accommodate gray areas, while others
promote distrust by controlling every aspect of the employee's existence. Clarity
is the key. If the ethical issue is black and white, the employer must leave
no room for interpretation. If the issue relies on human judgment, the expectation
must be logical and be grounded in principle. Most people want to know what's
expected so they can get on with their job.
2. Are the ethical expectations of my organization based in common sense
and reality?
Expectations shouldn't be burdensome, attainable only by saints. Having unattainable
ethical expectations makes criminals out of perfectly good people. It sets
them up for failure. The key to this is to not be so locked into rules that
you fail
to see how they affect real people in the real world.
There must be balance. The irony is that oftentimes the fewer rules the better.
People will be more compliant in an atmosphere of freedom governed by principle
rather than oppressive restrictions. In other words, it's not the number of
rules in the employee manual but what those rules mean and how relevant
they are to
real people. For example, rather than having numerous rules on caring for company
property, a statement on "respect" written with clarity, conviction,
and principle may cover it all.
3. Does the system of dealing with ethical problems show respect and due
process to people involved? In a nutshell, how are people treated once
they are caught or accused of unethical conduct? Our legal system operates
under
the assumption of innocence,
in contrast
to the workplace, which operates on the assumption of guilt. Although the administration
of justice is the prerogative of the company, it must always be done with fairness
and respect for everyone involved. Using disciplinary action to punish or intimidate
people is in itself unethical and hypocritical. Employers must listen to all
the facts. Discipline is something that no one likes, but the process can work
toward the good of the organization if justice is genuinely sought and lessons
are learned.
4. Is ethics a positive or negative issue in my organization?
It's no surprise that ethics is predominantly viewed in a negative light. Turning
this perception around requires a different way of thinking about what makes
an organization successful. There's more to an ethics program than just preventing
loss of assets. It's about making the company a better place to work and conduct
business. A positive ethics approach looks out for the best interests of both
the employees and the company. People want to go to work every day knowing
that they won't be harassed, that coworkers play by the rules, supervisors
treat them
with respect, and the company will honor the ethical principles they hold dear.
A serious ethics program will attract and keep good employees not scare them
away. Try to see ethics as a vital component in building something great. It
can be framed as something that makes life better for everyone not worse.
Like any other positive employee trait (such as increased productivity, better
communication, or attention to details) attaining greater self-discipline should
receive the same kind of help and support. Remember that the rider and horse
need each other. If the horse dies, the rider goes nowhere.
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