Ethical
Boundaries at Work
By Mark
S. Putnam |

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News reports about vicious
beatings or about eighty-seven percent of college students cheating on written
work make us wonder where the ethical boundaries
have gone. Have we pushed the ethical envelope so far that we've lost touch
with the basic definition of cheating? Ethics is about staying within certain
boundaries of moral conduct. Without boundaries any kind of human behavior
might be possible, given the right mix of opportunity, emotion, or circumstances.
Imagine living or working in a world where every ethical possibility was
greeted by "so what?" or "but..."?
Such moral boundaries as honesty, fairness, and right behavior prevent us
from going off into an ethical fantasy land. Of course, this is complicated
because
we humans have freedom of choice and we seem to have a natural inclination
to test the boundaries. In the process of growing up, children not only push
physical boundaries for newer and more exhilarating experiences, but they
push the ethical boundaries to find the limits of right and wrong. It starts
in
infancy with the word "No!" As we grow older, instead of taking "no" at
face value, we question what it really means.
Initially, boundaries are something we learn. Some of us learned them well
and others didn't. Eventually, we headed out in life and formed our own ethical
boundaries based on the values picked up along the way from our family, culture,
and experiences. Here is where things get sticky.
Each person brings differing sets of boundaries to the table yet we are all
supposed to fall in line corporately at work and expect things will run smoothly.
Employers solve this problem by tightening things up with as many boundaries
(i.e. rules and codes) as possible. But these boundaries don't always work
with people who lack their own set if personal ethics. How could eighty-seven
percent of college students miss the rule about cheating? Surely they were
aware of the rules?
This problem should serve as a wake up call for us to take the issue
of boundaries more seriously. How many of us would find ourselves
in that group of cheating
students if we needed it badly enough and "everyone else" was doing
it or that we wouldn't get caught?
Good ethics is a by-product of our choice to live within honest and ethical
boundaries. A careful assessment of one's own boundaries can be a powerful
turning point. The first step is to see that boundaries don't hinder freedom
but provide more freedom. A child without boundaries is an unhappy child.
So it is with adults. Those without boundaries are restless and lacking
in character.
Knowing your boundaries allows you to breathe a sigh of relief. The second
step is to consciously establish your boundaries. Don't waste another day
in ambiguity or let your circumstance decide your boundaries. Write down
your
boundaries, talk about them, and make yourself accountable to someone.
If you blow it, don't give up. Understand that sticking to your ethical
limits
will
help you grow on a deeper intellectual and spiritual level.
Of course there are some things that organizations can do to help people
become successful in learning and sticking to boundaries. First, set reasonable
boundaries.
The key word is reasonable. Nobody likes vague rules or micromanagers. Second,
don't forget to teach the "why." "Because I said so," didn't
work when you were a kid and it doesn't work now either. Boundaries must
be reasonable and there should be a clear purpose behind them. Third, be
positive.
Boundaries should be communicated in an instructive manner rather than by
lists of Do's and Don'ts. Fourth, give people a voice in the process of establishing
appropriate boundaries in the workplace. Who knows better than the people
who
do the work every day? Sometimes employees can come up with tougher boundaries
than supervisors. Fifth, get serious about enforcement. Nothing discredits
standards quicker than the lack of a backbone to stand behind them. This
should be done consistently and fairly.
Life without limits leads to chaos. The key to moral stability lies with
the solid ethical boundaries of individuals and organizations. Human nature
tells
us that people need boundaries in order to make good ethical choices. Experience
tells us that successful organizations create ethical boundaries and stand
by them no matter who's in charge or what the economy is like. Tomorrow's
top leaders are not the eighty-seven percent who cheated but the thirteen
percent
who, through excellence and strong character, stood within their ethical
boundaries.
©2003 CTI/GEU All Rights Reserved
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