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Ethical
Appearance
By Mark
S. Putnam |

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In business, image is everything. Your physical appearance is just as important
as your sales pitch. This is why you pay homage to the mirror each morning,
picking out the right outfit, grooming, to show the world by your outward appearance
that you are a serious professional. There is no questioning the fact that
physical appearance is a critical component in how you are perceived, but what
about your ethical appearance? Sure, you may see yourself looking like a million
bucks but what others see behind the facade might be a penniless pauper.
Make no mistake; the ethical impression you leave with others communicates
volumes about your character. People will judge you more quickly and more
deeply based on your actions rather than your clothes. No matter how clean
your suit,
leaving a soiled perception of your ethics can negate whatever outward impression
you attempt to make.
All it takes is one simple act or oversight to start the ball rolling. It
can cause an unfortunate chain of events that may tarnish your reputation
forever.
Perhaps you found yourself in the wrong place at the wrong time? Maybe you're
caught with your hand in the cookie jar? Or possibly you did something truly
foolish and wish you could start over. Whatever the transgression, an indelible
impression has been made and now you're trying to row upstream. Unfortunately,
there is a part of our human nature that gets satisfaction in another's misfortune
and rushes to pass judgment instantaneously.
The problem with human perception is that we will usually assume the worst
when we see others in trouble. What are your coworkers and supervisors
supposed to think when they see your car trunk full of company tools? To
what conclusions
will they come if they find your personal papers in the copy machine feeder
or see you leave work early? What people see with their own eyes becomes
reality for them. It doesn't matter what the truth is, it only matters
what others
perceive truth to be.
What happens after that fateful perception is made, you can't control.
Gossip, hearsay, even outright lies are sure to have plenty of willing
listeners
and believers. Forget whatever you've heard about being judged fairly
in a court
of law, this is the real word. Having your character judged by your fellow
employees based on mere circumstance is about as final as it gets. The
tragedy here is that once an ethical impression is made, there's little
you can do
to stop or repair it. Damage control may set the record straight to some
extent, but a wounded reputation may be impossible to heal.
A crisis of ethical perception is not only a problem for liars, cheaters,
and bad guys; it's a problem for everyone. The first line of defense
is to understand
that you're not above the fray. Just because you're an honest person
doesn't mean that you won't wake up tomorrow and find yourself in full-fledged
ethical dilemma. We all have bouts of mistakes, sloppiness, miscalculation,
panic,
or bad judgment. Understanding our fallibility and being ethically
cognitive of our day-to-day behavior helps enormously. If you're lucky,
your conscience
will do most of the watchful work for you. But beware that you don't
close
your eyes and let your guard down.
Another line of defense is to truly care about how others perceive
your behavior. At any given time, even in the most mundane and insignificant
actions of
your workday, you are being judged. Think of your coworkers as judges
at an Olympic-style
event holding up numbers to evaluate your ethical performance. When
all
is said and done, you hope to perform so that they will hold up tens
and not
ones. You should care what people think and want others to see you
do the right thing.
You want to be defined on the basis of your good character.
Finally, you should avoid the appearance of impropriety all costs.
Just as an attorney looks at every possible angle or potential
problem, you
too,
must judge your ethical actions in the same way. Leave no stone
unturned. Cover
your bases. Be transparent and open to scrutiny. Take time with
careful consideration to make sure that your ethical position appears sound
from every angle.
Don't leave others to second guess you. Perception is everything,
not only in your looks but in your character. Treasure and protect
your
ethical reputation like a priceless commodity. Tomorrow, as you
prepare and primp
in the mirror
for your best physical appearance at work, don't forget your
ethical appearance.
It costs you nothing to put on, but costs you dearly to lose.
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